Privacy policy

Last updated: 25 September 2026

1. Introduction

At Mas Cal Rus we are committed to protecting and respecting the privacy of our guests and of everyone who visits this website. This policy explains what personal data we collect, why we process it and what rights you have over it. Please read it carefully.

2. Data controller

• Owner: Mas Cal Rus
• Tax ID (CIF): B62381157
• Address: Carrer Orient 25, 17538 Alp (Girona), Spain
• Email: hola@calrus.cat

For any question about this privacy policy, you can write to us at hola@calrus.cat.

3. Data we collect

We process the following data:

• Data you provide through the forms on this website (name, email address, phone number and the content of your message) when you ask for information or availability.
• Data needed to manage your booking and your stay: guest identification details, contact details, dates of stay and payment details.
• Browsing data obtained through cookies, as explained in our Cookie policy.

4. Purposes and legal basis

We use your data to:

• Manage your booking, your stay and the related payments (legal basis: performance of a contract).
• Answer your enquiries and requests for information or quotes (legal basis: your consent and pre-contractual measures).
• Comply with the legal obligations that apply to accommodation providers, such as guest registration and reporting to the authorities, and tax obligations (legal basis: legal obligation).
• Make sure the content of the website is presented in the most effective way for you and your device (legal basis: legitimate interest).
• Send you information about our accommodation and offers related to the services you contacted us about, only if you have given your consent, which you can withdraw at any time.

5. Data retention

We will keep your personal data only for as long as strictly necessary for the purpose for which it was collected and, after that, for the periods required by applicable law.

6. Recipients

We will not share your personal data with third parties unless required by law (for example, with law enforcement or the tax authorities). Some service providers, such as web hosting, the booking system or the payment gateway, may access the data solely to provide their service to us, acting as data processors and with the safeguards required by law.

7. Your rights

You can request access to your personal data, as well as its rectification, erasure, restriction of processing, objection and portability, in accordance with the GDPR and the Spanish data protection act (LOPDGDD). To exercise these rights, send your request to hola@calrus.cat. We will reply within one month at the latest.

If you believe we have not handled your data correctly, you can lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).

8. Changes to this policy

Any changes we make to this privacy policy will be posted on this page and, where appropriate, notified to you by email.

9. Contact

Questions, comments and requests about this privacy policy are welcome and should be sent to hola@calrus.cat.

This policy complies with Regulation (EU) 2016/679 (General Data Protection Regulation, GDPR) and Spanish Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD).